Terms & Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
While we make every effort to ensure the product information and pricing is accurate and current, there may be instances where inaccurate or incomplete data is displayed. In the event item data is incorrect, such as listed with an incorrect price, availability, or with incorrect information, Hevla Coffee Co. shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item.
We reserve the right to correct errors and/or update the content on our website at any time without notice.
All notices from Hevla to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Hevla shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
10200 E. Girard Ave, Suite A-211
Denver, CO 80231
Delivery shall be deemed to have been made by You to five (5) days after the date sent.
All content appearing on this Web site is the property of Hevla Coffee, 6833 S Dayton Street #155, Greenwood Village, CO 80112 Copyright © 2004. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005 Gentle Java Coffee/Hevla Coffee Co. All rights reserved.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Hevla Coffee Co. . Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Hevla Coffee Co. or any third party, except as expressly granted herein.
Use of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Gentle Java Coffee/Hevla Coffee Co. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Gentle Java Coffee/Hevla Coffee Co. believes that customer conduct violates applicable law or is harmful to the interests of Hevla Coffee Co. and its subsidiaries.
1) Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other Co. for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.
2) Private Customer information (credit cards, S.S. Numbers, financials, etc.) will not be kept on file for more than 60 days.
3) Customer will not receive any continual email solicitation from the Co., unless the customer consents to the solicitation at checkout, or through a double opt-in process. And, if the customer does consent to receive email from the Co., the Co. agrees to have a simple unsubscribe option available, along with unsubscribe instructions in every email.
Links to Other Sites and Advertisements
This Site may contain links to web sites of third parties ("Third Party Sites"). These links are provided only as a convenience to you and the content on such Third-Party Sites are not to be considered as an endorsement by us. We are not responsible for the content of linked Third-Party Sites and do not make any representations regarding the content or accuracy of materials on such Third-Party sites. If you decide to access Third-Party Sites through links on this Site, please note that you do so at your own risk. Your use of Third- Party Sites is subject to the Terms and Conditions of use for those sites. This may contain advertisements by third parties, and these advertisements may contain links to other web sites. Unless otherwise specifically stated, we do not endorse any product or make any representation regarding the content or accuracy of any materials contained in, or linked to, any advertisement on this Site.
Shipping & Delivery
We do ship Internationally but there is a minimum order requirement of $250 (excluding shipping). Please call or email for shipping quotations.
We do not ship to PO Boxes and APO/FPO addresses at this time.
We collect shipping charges at the time you make the purchase, and we normally can ship out your order within 1-3 business days. Please note that it may take 5-10 business days for the package to be delivered from the day the package is shipped.
Our Retail Prices
Although the irritant-reduction process must be implemented in addition to (rather than in conjunction with) other processes which beans must undergo to become coffee, the pricing of Hevla Coffee remains in keeping with other gourmet blends of the same quality.
Gentle Java Coffee/Hevla Coffee Co. charges sales tax to SHIPPING addresses in Colorado.
Hevla Coffee is manufactured using the highest quality Arabica beans. The nature of our business, food products, does not warrant returns. However, exchanges will be accepted for items that were sent in error by Hevla. We need notification of this within (3) days of Fedex delivered confirmation. Please send in a digital photo as proof of wrong delivery for prompt replacement. The item(s) being returned MUST be in the original package and sealed. A return authorization number can be obtained from us by e-mailing email@example.com requesting so. No credits or refunds will be given. The item(s) will be exchanged for the correct product and shipped back immediately at no cost to you. Please contact us BEFORE ordering if you are unsure or have questions. WE CANNOT BE RESPONSIBLE FOR ITEMS WRONGLY ORDERED. If you so choose to return any item(s) wrongly ordered (not due to any fault by Hevla Coffee Co.), there is a restocking fee of 30% on the item price plus any shipping fee being waived initially if the customer qualified for the Free Coffee Shipping promotion. The customer is responsible to mail back the item(s) at his/her own expenses. If replacement item(s) is/are needed, the customer needs to pay for the shipping fee of the replacement item(s) base on FEDEX's market rate.
We must be notified within 30 days if you do not receive your order.
Shipping charges are not refundable.
Hevla Coffee Co. does not manufacture any consumable products. By purchasing products from us, you agree to release us from any responsibility for illness, allergic reaction, or a product liability related incident in any form or manner. Please research any and all products you consume. Any purchase from us that is accepted and consumed by the purchaser or any third party is the sole responsibility of the purchaser. By purchasing from us, you further agree to release Hevla Coffee Co. and its partners from any litigation or legal action associated with the use or consumption of any and all products, including the packaging materials, shipping materials, and any items associated with your sale.
You agree to defend, indemnify and hold Hevla Coffee Co., its officers, directors, employees, agents, partners, affiliates, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Content, or the Interactive Areas in a manner that violates or is alleged to violate these Terms and Conditions. Hevla Coffee Co. shall provide notice to you promptly of any such claim, suit, or proceeding, and shall reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.
The interpretation, construction, and enforcement of these Terms and Conditions shall be governed in all respects by the laws prevailing in the State of Colorado and all disputes relating to these Terms and Conditions will be resolved in the courts of Colorado.
Hevla Coffee is manufactured, roasted, and packaged by the Fresh Brew Group in Houston, Texas . Fresh Brew uses 100% Arabica beans which have been previously treated with an all-natural, patented process to eliminate most of the irritants that are responsible for the heartburn, reflux and other discomforts that many coffee drinkers experience.
Hevla Coffee Co. is owned and operated by Boba Tea Direct, Inc. The Gentle Java logo is trademarked and permission granted for use by the Hevla Coffee Co., Official Hevla Distributors, and Hevla Approved Affiliates.